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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jimmie Willis

January 29, 2026

5  out of  5
rating by Jimmie Willis
"Great service. The entire team was quick and friendly. Thank you"
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Edwina Thomas-Bull

January 29, 2026

5  out of  5
rating by Edwina Thomas-Bull
"My agent was Charles and I must say he made the whole experience a seamless pleasure. He was extremely knowledgeable, calm, polite & patient. He informed me of the best options for me, but without being too pushy. He called back at EXACTLY the time & day that I said was good for me. I liked that consideration of my time and convenience. Just one of the best I’ve ever worked with! I’m confident & feel free to call with any future concerns I may have without being judged. Great agent & great branch to do business with!"
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Chassatty Tyler

January 28, 2026

5  out of  5
rating by Chassatty Tyler
"The Demetrius Barbee State Farm branch provides stellar customer service to the Woodlawn/ Washington community. Every member of this branch carries themselves in a professional, kind and patient manner. They'll go that extra step to ensure that information involving insurance is understood ensuring that all parties are on one accord. Today, Charles made it his mission to make me feel as if I was a top priority. Charles took his time to assist me with a task which I was sure would be a difficult fault. Charles made it a point to reassure me that my issue was handled promptly. Charles even followed up with my twice to make sure that he was in compliance with my request. At Demetrius Barbee's State Farm, you don't feel like just a number, they make you feel like one of their very own. Thank you all for all that you do."
We responded:
"Hello Chassatty, it was a pleasure speaking with you today! Thank you for being for being a valued part of the State Farm family. We love serving customers like you! We appreciate your 5 Star Google review and Shout Out to Charles. Stay warm and enjoy the rest of your week. Warm regards– Demetrius Barbee - State Farm Insurance Agent"
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Elesa Moore

January 27, 2026

5  out of  5
rating by Elesa Moore
"Demetrius Barbee and her team has serviced me and my father for over 24 years. They have been kind and respectful to us with every transaction. Appreciate your service."
We responded:
"Hi Elesa, Happy Tuesday! We’re thrilled to have exceeded your expectations, Elesa! Thank you for sharing your experience. –Stay warm and enjoy the rest of your week! Demetrius Barbee - State Farm Insurance Agent"
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Delilah Brown

January 16, 2026

5  out of  5
rating by Delilah Brown
"Ms. Barbee is a pleasure to work with. Very knowledgeable and informative. She understands client relationships and make our family feel heard"
We responded:
"Hi Delilah, it was a pleasure working with you today. Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Wishing you a wonderful weekend. Best regards, Demetrius"
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BBC

January 16, 2026

5  out of  5
rating by BBC
"Great service! Thank you Britney and Charles happy to have joined the State Farm family"
We responded:
"Hi BBC, Happy Friday! I hope you and your family are doing well. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Have a wonderful weekend! Warm regards, Demetrius"
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RL Hopkins

January 15, 2026

5  out of  5
rating by RL Hopkins
"Demetrius State Farm agency provides excellent service to clients and helps to to assess our insurance needs."
We responded:
"Hi RL, it was a pleasure working with you today. I enjoyed your insight on life. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Warm regards! Demetrius"
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Anita Lees

January 9, 2026

5  out of  5
rating by Anita Lees
"Charles was extremely helpful and friendly! He took care if everything I needed while I was on the phone. I was very happy with hus customer service. He was knowledgeable and efficient. I worked with him again recently on my transferring my Michigan Auto policy to Illinois, and again he made everything easy and answered all my questions!"
We responded:
"Hi Anita, thank you so much for your glowing review and Shout Out to Charles. We appreciate your feedback. Best regards, Demetrius "
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Hommy Nieves

January 6, 2026

5  out of  5
rating by Hommy Nieves
"It has been actually a very smooth and pleasant service. Great experience, highly recommend it 👍👍👍"
We responded:
"Hi Hommy, it was pleasure working with you and your wife. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Happy New Year to you and your family! Warm regards. Demetrius"
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Robert J McGee Jr

January 3, 2026

5  out of  5
rating by Robert J McGee Jr
"It was wonderful much, much better than I expected. I am now a happy State Farm customer."
We responded:
"Good afternoon, Robert. Happy Wednesday! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Happy New Year! Best regards, Demetrius"
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Laandrea Turner

December 31, 2025

5  out of  5
rating by Laandrea Turner
"I just joined the State Farm family! My agent Ricki was amazing in helping me join their family. She was very patient with me."
We responded:
"Hello Laandrea. Happy New Year! Welcome to the family. We appreciate the opportunity to serve your Insurance and financial needs. Warm regards. Demetrius "
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Brandon Bailey

December 31, 2025

5  out of  5
rating by Brandon Bailey
"Excellent Insurance company I am so glad to have choice this State Farm for my 2020 Chevy it’s been a great help for the past 5 years I am extremely grateful. Thank you 😊 🙏🏽"
We responded:
"Hello Brandon, it was a pleasure working with you. Wishing you and your family a joyous holiday season! Kind regards, Demetrius "
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DB Squad

December 31, 2025

5  out of  5
rating by DB Squad
"So Mr. Charle is a very nice person and he get things done and he also make sure he help u with your insurance good person"
We responded:
"Hi DB Squad, Happy Holidays! Thank you for your five-star Google review and shout out to Charles he enjoys personalizing plans to meet our customers needs. Best, Demetrius "
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Lisa Johnson

December 31, 2025

5  out of  5
rating by Lisa Johnson
"Very professional, felt valued and answered my questions fully and correctly."
We responded:
"Good evening, Lisa. We're so happy you were pleased with our service. Wishing you and your family enjoy your holiday season! Warm regards, Demetrius "
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Lisa Evans

December 31, 2025

5  out of  5
rating by Lisa Evans
"The State Farm team was very helpful, especially Ricki who was very attentive and explain everything in detail."
We responded:
"Hi Lisa, I hope you and your family are doing well. Thank you for the five-star Google review and shout out to Ricki. Wishing you and your family a joyous and prosperous New Year! Kind regards, Demetrius "
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David Wharton

December 31, 2025

5  out of  5
rating by David Wharton
"Awesome customer service!"
We responded:
"Hi David, I hope you and your family are doing well. Thank you for your five star Google review. Happy New Year and Happy Kwanzaa! Best regards, Demetrius "
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Tatianna Eason

December 31, 2025

5  out of  5
rating by Tatianna Eason
"Extremely informative, patient, assuring and kind. The best to ever do it, if I could give her a 10 I’ll do 20!"
We responded:
"Hi Tatianna, I hope you and your family are doing well. Thank you so much for the glowing 5 star Google review. We appreciate you allowing us to serve your financial and insurance needs here in Chicago land. Happy New Year and be safe. Warm regards, Demetrius "
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Teisha M

December 31, 2025

5  out of  5
rating by Teisha M
"Ricki was extremely helpful. Such a pleasure to speak with a knowledgeable, pleasant and precise agent."
We responded:
"Hello Teisha, I hope you and your family are doing well. We're pleased that you had a great experience with our team. Thank you for the shout out to Ricki. Wishing you and your family a joyous holiday season and happy New Year! Kind regards, Demetrius "
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Darren Swinney

December 29, 2025

5  out of  5
rating by Darren Swinney
"The team here is excellent!"
We responded:
"Hey Darren, it was great working with you yesterday. We appreciate your 5 star Google review. Happy New Year! Warm regards, Demetrius "
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wendy mcduffy

December 28, 2025

5  out of  5
rating by wendy mcduffy
"Met Ricki she was so professional and kind!"
We responded:
"Good evening, Wendy. Happy Tuesday! Thank you for your 5 star Google Review and shout out to Ricki. Wishing you and your family a Happy and Prosperous New Year! Best regards, Demetrius "
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Monica powell

December 26, 2025

5  out of  5
rating by Monica powell
"I had a great experience. Ricki was very exceptional with her service."
We responded:
"Hi Monica, happy Friday thank you so much for your five-star Google review and shout out to Ricki. Wishing you and your family a Joyous holiday season! Warm regards, Demetrius "
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Sobenna Worrill

December 24, 2025

5  out of  5
rating by Sobenna Worrill
"Charles at State Farm was incredibly helpful in getting our certificate of insurance finalized and making sure our organization was fully prepared for our upcoming Quonset celebration. He was easy to work with, responsive, and provided a very quick turnaround on everything we needed. Highly recommend working with Charles for reliable and efficient service."
We responded:
"Hello Sobenna, happy Holidays to you and your family. Thank you for your 5-star review and shout out to Charles. He enjoys personalizing plans to fit your insurance and financial needs. My State Farm team and I are happy to be your good neighbor! Enjoy the rest of your week. Warm regards! Demetrius"
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Pertima Epps-Brown

December 23, 2025

5  out of  5
rating by Pertima Epps-Brown
"Mr. Charles Johnson and Ms. Barbee are always pleasant and willing to assist you in any way possible. It’s always a pleasure to do business with them."
We responded:
"Good morning, Pertima, Merry Christmas to you and your family! We enjoyed working with you yesterday! Thank you for taking the time to share your thoughts and the shout out to Charles! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Wishing you and your family a Joyous Holiday season! Best, Demetrius"
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Roy Shannon

December 23, 2025

5  out of  5
rating by Roy Shannon
"Ricki was exceptionally good!"
We responded:
"Hi Roy, Happy Tuesday! I hope you and your family are doing well. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Wishing you a very Merry Christmas and a joyous Holiday season! Warm regards! Demetrius"
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Brandon Watson

December 19, 2025

5  out of  5
rating by Brandon Watson
"Great coverage , awesome communication and very affordable !!! Would recommend to anyone !!"
We responded:
"Hi Brandon, it was so nice working with you today. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Have a Merry Christmas and wonderful Holiday Season! Warm regards! Demetrius"