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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Johnny Sorrells

Johnny Sorrells

November 12, 2024

5  out of  5
rating by Johnny Sorrells
"It was great and wonderful experience everyone was nice"
We responded:
"Hi Johnny, I hope you and your family are well. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Best, Demetrius"
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Michelle Taylor

November 11, 2024

5  out of  5
rating by Michelle Taylor
"I would like to thank Demetrius Barbee for her patience and persistence.. I’m finally in the State Farm family!!! Thanks for everything."
We responded:
"Hi Michelle, i hope you and your family are well. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Kind regards! Demetrius"
Profile photo of 郭凡瑜

郭凡瑜

November 11, 2024

5  out of  5
rating by 郭凡瑜
"Had 啊great office 不低头thank you Britnee"
We responded:
"Hi 郭凡瑜. Happy Tuesday! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Warm regards! Demetrius"
Profile photo of Jonathan

Jonathan

November 11, 2024

5  out of  5
rating by Jonathan
"Very professional staff and great service! I was trying to set up insurance with another State Farm agent that kept me waiting for replies and ended up ghosting me. But when I called this group, Demetrius Barbee and her team helped me through the whole process in one call and patiently explained every option to me. Glad I found them"
We responded:
"Good evening, Jonathan. It was such a pleasure speaking with you yesterday. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Best, Demetrius"
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Shay Shay P

November 8, 2024

5  out of  5
rating by Shay Shay P
"Very professional and helpful!👏🏾"
We responded:
"Hi Shay Shay. Happy Friday and thank you for taking the time to share your thoughts! We’re glad to know you’re very pleased with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Best, Demetrius"
Profile photo of Frank Green

Frank Green

November 4, 2024

5  out of  5
rating by Frank Green
"Very warm, professional and knowledgeable. They take their time to get to know you and your needs. They really care. This is the Best Insurance Agency in Illinois!"
We responded:
"Frank, good afternoon. Thanks for b stopping by today and giving us that WOW 5 Star Google Review. We appreciate your feedback. Kind regatds, Demetrius "
Profile photo of Gothie Cqtie

Gothie Cqtie

November 4, 2024

5  out of  5
rating by Gothie Cqtie
"They are so nice! First time being here! Would recommend to anyone!!"
We responded:
"Hi Gothie and welcome to the month of November. It was so nice meeting with you today. We appreciate your feedback. Enjoy your week! Best, Demetrius "
Profile photo of Linda Himmel

Linda Himmel

November 2, 2024

5  out of  5
rating by Linda Himmel
"I would like to thank Charles for his great customer service in helping me get renters insurance. I would highly recommend him to anyone interested in need of insurance."
We responded:
"Hi Linda, I hope you and your family are well. Thank you for your feedback and Shout Out to Charles. He really likes helping customer to personalize plans that best fits their needs. Welcome to November. Kind Regards, Demetrius "
Profile photo of Velvetta Young

Velvetta Young

October 29, 2024

5  out of  5
rating by Velvetta Young
"Demetrius Barbee runs a professional and well maintained office. They listen and meet the needs of their clients right where they are. I recommend this office for all your insurance needs."
We responded:
"Hi Velvetta, Happy Hump Day! It was so refreshing working with you. We appreciate your feedback and look forward to building a strong partnership. Best regards! Demetrius "
Profile photo of Tahnee Fair

Tahnee Fair

October 29, 2024

5  out of  5
rating by Tahnee Fair
"Charles is very professional, provided excellent customer service and was very informative! I appreciated his prompt service and was I covered in under 1 hour! Great job! Will definitely recommend this business to others!"
We responded:
"Hi Tahnee, I got you and your family are well. Thank you for the Shout Out to Charles and the 5 Star Google Review. Charles enjoys helping customers find solutions to fit their insurance and financial needs. Warm regards, Demetrius "
Profile photo of Kentrail Davis

Kentrail Davis

October 25, 2024

5  out of  5
rating by Kentrail Davis
"Thank you so much"
We responded:
"Kentrail, Happy Friday! It was so nice working with you today. Have an Amazing weekend. Warm regards, Demetrius "
Profile photo of William Taylor

William Taylor

October 17, 2024

5  out of  5
rating by William Taylor
"Mr. Charles was very informative and helpful with quotes and actually establishing my insurance policy. The customer service was outstanding and I greatly appreciate it."
We responded:
"Hello William, Happy Thursday! Thank you so much for your Shout Out to Charles and your feedback. Charles enjoys working with customers to help them customize plans that meet their financial and insurance needs. Warm regards, Demetrius "
Profile photo of bonita husband

bonita husband

October 17, 2024

5  out of  5
rating by bonita husband
"Wonderful customer service!! Love them!"
We responded:
"Hi Bonita, it was great working with you today. Enjoy the rest of your week. Kind regards! Demetrius "
Profile photo of Mr. Trask

Mr. Trask

October 17, 2024

5  out of  5
rating by Mr. Trask
"Very nice and coordinated! Thanks for the experience and information."
We responded:
"Mr. Trask, good afternoon. Hope you and your family are enjoying this beautiful Thursday. Thank you for your feedback. Best regards. Demetrius "
Profile photo of Winsome Thomas

Winsome Thomas

October 15, 2024

5  out of  5
rating by Winsome Thomas
"Miss Barbee and her staff was very helpful and kind when I visited their office to follow up regarding my life insurance."
We responded:
"Hi Winsome, it was a pleasure working with you on this rainy autumn day. We appreciate your feedback and be safe going home. Kind regards! Demetrius "
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Derwyn Thompson

October 14, 2024

5  out of  5
rating by Derwyn Thompson
"Very professional"
We responded:
"Hi Derwyn, Happy Monday! Hope you and your family are well. Thank you for the feedback. Enjoy your day. Warm regards. Demetrius "
Profile photo of Maurice Milford

Maurice Milford

October 11, 2024

5  out of  5
rating by Maurice Milford
"Great experience with this lady thank u 🙏"
We responded:
"Hi Maurice, it was great working with you today. Thank you for your feedback and welcome to the family. Have a wonderful weekend. Kind regards! Demetrius "
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Jimmy Lawson

October 3, 2024

5  out of  5
rating by Jimmy Lawson
"I am so happy I can hardly contain myself.!!! Service was action. Very detailed and knowledgeable"
We responded:
"Jimmy, Hope all is well with you your family. We enjoyed your comical conversation. Have a great weekend. Warm regards, Demetrius "
Profile photo of Carolina GQ

Carolina GQ

October 3, 2024

5  out of  5
rating by Carolina GQ
"I met part of their team during an event at a senior building. They have an excellent customer service, very knowledgeable and extremely kind. If you have questions don’t hesitate to reach out to them!"
We responded:
"Hi Carolina, I hope you had a great day. It was a pleasure working with you today at the senior building event. Thank you for your feedback. Have a wonderful weekend! Warm regards. Demetrius "
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sandra roberts

October 3, 2024

5  out of  5
rating by sandra roberts
"Charles and Denetrius are the best."
We responded:
"Sandra, hello and good evening. We enjoyed working with you and hearing all about your wonderful son and interesting career. Welcome to the family. Best, Demetrius "
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carolynn johnson

October 3, 2024

5  out of  5
rating by carolynn johnson
"Miss Barbee, was a good agent."
We responded:
"Mz Carolynn, Happy Thursday! Welcome to the family. Thank you for the feedback. Kind regards. Demetrius "
Profile photo of LaDonna Foster

LaDonna Foster

October 3, 2024

5  out of  5
rating by LaDonna Foster
"Ms Barbee and Charles help me get renters. Good people."
We responded:
"Hey LaDonna, hope you enjoyed this beautiful day! Thank you for the 5 Star Google Review and Shout Out for Charles and I. Best, Demetrius "
Profile photo of Delores Dean

Delores Dean

October 3, 2024

5  out of  5
rating by Delores Dean
"The representative was very informative and helpful with all my concerns and questions. A very enlightening experience."
We responded:
"Delores, Good evening. Hope you enjoyed the day, because we certainly enjoyed working with you. Thank you for your feedback. Have an Amazing rest of your week. Best regards, Demetrius "
Profile photo of Somalia Price

Somalia Price

October 2, 2024

5  out of  5
rating by Somalia Price
"They are awesome !! Helped me with lovely customer service. All Agents"
We responded:
"Hi Somalia, hope you and your family are well. We appreciate your feedback and welcome to the family! Best, regards. Demetrius "
Profile photo of Malaika Johnson

Malaika Johnson

October 1, 2024

5  out of  5
rating by Malaika Johnson
"Ms. Demetrius Barbee customer service was excellent. She is very knowledgeable and educated me regarding my benefits. Her rates saved me that I didn't hesitate to switch."
We responded:
"Hi Malaika, what a pleasure it was connecting with you today. We appreciate your feedback and glad we were able to personalize your insurance and financial needs to fit your budget. Welcome to the family! Warm regards, Demetrius "